Portfolio conceptKyivData processing

Approve the price before we repair.

Phone and laptop repair in Kyiv, with an estimate before you enquire.

What needs fixing?

Choose your device. We'll ask for contact details after the estimate.

An open smartphone, components and a copper tool on a light workbench
AI-generated image created for the NALAD concept.

What's happening with your device?

Choose the symptom. A technician will find the cause.

Smartphone

Screens, batteries, charging and other faults.

Describe it in your own words, or let a technician help you clarify it.

What's included in the price

Each service states whether the part is included. Diagnosis is included in the price of a completed repair.

Sample prices for a fictional service. They are not based on market price research.
ServicePriceTimeIncludes
₴1,400 – ₴2,4001–2 hoursCompatible part, replacement and testing
₴2,400 – ₴6,5002–4 hoursCompatible part, replacement and testing
₴1,100 – ₴1,8002–4 hoursCleaning, thermal interface material where needed, reassembly and testing
₴700 – ₴1,2001–2 hoursInstallation, device recognition setup and testing; part charged separately
All services and prices
Sample prices for a fictional service. They are not based on market price research.
ServicePriceTimeIncludes
₴1,400 – ₴2,4001–2 hoursCompatible part, replacement and testing
₴2,400 – ₴6,5002–4 hoursCompatible part, replacement and testing
₴1,900 – ₴3,2001–2 business daysCompatible part, replacement and testing
₴2,900 – ₴7,5001–3 business daysCompatible part, replacement and testing
₴1,100 – ₴1,8002–4 hoursCleaning, thermal interface material where needed, reassembly and testing
₴3,200 – ₴7,8001–3 business daysCompatible part, replacement and testing
₴900 – ₴1,6002–4 hoursCleaning, thermal interface material where needed, reassembly and testing
₴700 – ₴1,2001–2 hoursInstallation, device recognition setup and testing; part charged separately

Sample prices. The exact cost depends on the model and agreed part.

Timing starts after approval and assumes the part is in stock. Any wait for parts is agreed separately.

Diagnosis if you decline the repair

Diagnosis is included in a completed repair. If you decline: UAH 300 for a smartphone or tablet, UAH 500 for a laptop or PC.

If a repair isn't possible, the diagnostic fee agreed at intake still applies.

Initial check: from 30 minutes after work on your device begins.

In-depth diagnosis: 1–2 business days, depending on the fault.

You decide when the repair begins

Follow a clear record of your device from your first enquiry to collection.

  1. Tell us what's wrong

    Choose your device and handover method. Leave contact details you can access.

  2. Hand over your device

    We'll record its condition and any accessories in the intake document.

  3. Receive a repair proposal

    We'll explain the cause, work, part type, full price, completion time and warranty.

  4. Approve the terms

    Work starts after your approval. Any additional work needs a separate decision.

  5. Track your repair

    Your status page shows the current stage, next action and next update.

  6. Collect your tested device

    We'll show you the test results and provide documents with the warranty terms.

Every agreement stays with your order

6 months on replacement parts and the associated work. 3 months on maintenance and setup. Coverage is recorded in your order.

A price you've approved
The proposal lists the work, part and total cost. Extra charges need separate approval.
Know which part is being fitted
Before fitting, we'll specify the part's manufacturer or category, condition and warranty.
Your data stays under your control
Access, resets and actions involving files require separate approval. No device password is needed in the request.

From intake to the final check

Your device goes through diagnosis, approval and final testing. Your order names the technician responsible.

Illustrative image of an electronics repair workstation
Illustrative concept material. No real technicians or documents are shown.

Smartphone and tablet repair

Displays, batteries, power and ports.

Laptop and PC repair

Power, cooling, storage and system issues.

Documents you can check

Your order includes the intake record, approved proposal, test results and warranty terms.

Repairing a brand's devices does not imply official manufacturer authorisation.

Reviews with repair details

A useful review names the device, explains the work and links to a verifiable source.

This is a portfolio concept. There is no operating service or customer feedback yet.

Before you hand over your device

What does diagnosis cost if I decline the repair?

UAH 300 for a smartphone or tablet, UAH 500 for a laptop or PC. Diagnosis is included in a completed repair. These terms are agreed at intake.

Can I send a request without knowing the model?

Yes. Choose ‘I don't know the model’. If we need more information to estimate the cost, we'll help identify the device when you get in touch or after inspection.

How long will the repair take?

It depends on the work and part availability. In the sample price list, a smartphone battery replacement takes 1–2 hours after approval if the part is in stock. In-depth diagnosis and any wait for parts are separate.

Which replacement parts do you use?

The proposal states the part's category or manufacturer, condition, price and warranty. You choose before it is fitted. A part is described as ‘original’ only when its origin is verified.

What happens to my files and photos?

We don't ask for your device password in a public request. If testing needs access or an action involving your data, we'll ask for approval first. We'll discuss whether data can be preserved before doing that work.

Can a courier collect my device?

In the demonstration scenario, courier service is available within Kyiv: UAH 200 one way or UAH 400 for collection and return. The address and time are confirmed separately.

Can a technician come to my home?

On-site visits are available for PC setup and installation of agreed components. A visit with an initial check costs UAH 400; work and parts are extra. Jobs requiring a workshop are handled at the service centre, with in-person or courier handover.

What if the same problem comes back?

Contact the service and provide your order number. We'll check the work and replacement part under the warranty terms: 6 months for part replacements, 3 months for maintenance and setup.

Choose how to hand over your device

Mon–Sat, 10:00–19:00. Closed Sunday.

At the service centre
Arrange intake before visiting. This concept does not list an operating workshop address.
By courier
Within Kyiv: UAH 200 one way. Collection and return: UAH 400.
Technician visit
For eligible PC jobs. Visit and initial check: UAH 400. Work and parts are extra.

Message the service

Choose Telegram, Viber or WhatsApp. Opening a conversation does not automatically send a request.

The phone, messaging channels and map are not connected to a real service.

Kyiv

Demonstration map area. There is no operating address.

Let's start with what's wrong

Choose your device and see an estimate before speaking to the service.

Contact in this concept

This is a fictional service. No real phone or messaging channels are connected. You can try the demonstration enquiry.